Privacy Policy
Effective Date: 01/01/2026
Website: https://www.burnedbylynn.com
Business: Burned By Lynn LLC
Contact: hello@burnedbylynn.com
Burned By Lynn respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, place an order, request a custom piece, sign up for emails, or otherwise interact with us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name, email address, phone number, shipping address, billing address, custom order details, photos or design references you submit, messages or inquiry form submissions, order history, and payment-related information.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, approximate location, and website usage data through cookies or similar technologies.
Payment information may be processed by third-party payment processors, such as PayPal, Stripe, Square, or another provider. We do not store your credit card number on our own systems.
2. How We Use Your Information
We use your information to:
Process and fulfill orders; create custom artwork or pyrography pieces; communicate with you about your order, quote, or inquiry; send invoices, confirmations, shipping updates, or customer service messages; improve our website, products, and customer experience; prevent fraud or misuse of our website; comply with legal, tax, accounting, and business obligations; and send marketing emails or updates if you have opted in to receive them.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
3. Custom Orders and Submitted Materials
If you submit photos, artwork, logos, names, dates, quotes, or other personal details for a custom piece, we use those materials only to communicate with you, design your item, complete your order, and provide related customer service.
Please only submit images, designs, or personal information that you have the right to share and authorize us to use for your custom order.
We may ask for your permission before sharing photos of custom work on our website, social media, portfolio, or marketing materials, especially if the piece includes personal details, names, faces, addresses, or private information.
4. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to help the site function, remember preferences, understand visitor activity, measure performance, and improve our services.
These tools may collect information such as pages visited, time spent on the site, links clicked, device type, browser type, and general location information.
You can usually control cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
5. How We Share Information
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business, such as website hosting providers, payment processors, email marketing platforms, shipping carriers, order management systems, analytics providers, customer support tools, tax or accounting providers, and fraud prevention services.
We may also share information when required by law, to protect our rights, to respond to legal requests, to enforce our policies, or to protect the safety of our customers, business, or others.
6. Third-Party Services
Our website may link to or use third-party platforms, such as payment processors, shipping providers, social media platforms, email marketing services, analytics providers, or marketplace platforms.
These third parties have their own privacy practices. We are not responsible for the privacy policies or practices of third-party websites or services. We encourage you to review their privacy policies before providing information to them.
7. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, business records, legal compliance, tax obligations, dispute resolution, and fraud prevention.
For example, we may retain order records for tax and accounting purposes, while marketing contact information may be retained until you unsubscribe or ask us to delete it.
8. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online platform, or electronic storage system is completely secure. We cannot guarantee absolute security, but we work to use reasonable safeguards appropriate for our business.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. These may include the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of certain information, opt out of marketing communications, or ask questions about how your information is used or shared.
California privacy laws, including the CCPA, include specific notice and rights requirements for covered businesses. GDPR-style privacy notices also generally require clear information about the identity of the business, purposes of processing, categories of data, recipients, retention, and individual rights when applicable.
To make a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us at hello@burnedbylynn.com and we will take reasonable steps to delete the information.
11. Email Marketing
If you sign up for our email list, we may send you updates about products, custom order availability, promotions, events, or other Burned By Lynn news.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at hello@burnedbylynn.com.
12. User-Generated Content and Social Media
If you tag Burned By Lynn, comment on our posts, submit reviews, or otherwise interact with us on social media, your username, profile information, comments, images, or other content may be visible to others depending on the platform and your privacy settings.
We may ask for your permission before reposting customer photos or testimonials.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or privacy practices.
The updated version will be posted on this page with a new effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Burned By Lynn
Email: hello@burnedbylynn.com